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Contact information

Questions before you order? Contact us for help choosing a model or checking shipping options for your destination.

Email: 15622924197@163.com

Before you buy

Tell us the model you are considering (G17, G26 or M18), your preferred color and your destination country. No order number is needed for a product or shipping question before purchase.

Help with an existing order

Please include your order number and a short description of your order, shipping, return or product question.

Looking for quick answers? Read our butane refill video guide, shipping policy or return and refund policy.

Business information

Trade name: ZHONG LONG / zhonglonglighter

Legal business name: LIGHTERX INC

Registered address: LIGHTERX INC, 4 Peddlers Row, Number 1115, Newark, Delaware 19702, United States

Do not mail a return to the registered address unless we have provided written return authorization and instructions.